Our Hair Loss Advisors and Specialists are expertly trained to listen and support you. Many of our advisors have themselves experienced hair loss and have now trained to support you.

Tuesday 12 – 2pm
Wednesday 10 – 3pm
Thursday 11- 2pm
Out of hours: please leave a voicemail and we will call you back when we are next open.

Whether you wish to book an appointment, have a quick question or need a longer conversation call our Help Line. One of our helpful team will answer the phone and check to see if a Hair Loss Advisor is available. Our Hair Loss Advisors will listen to you and offer guidance or may refer you to one of our Hair Loss Specialists. As well as people who are facing hair loss we also offer support and guidance to health care professionals, support groups, hairdressers and anyone who is supporting people during cancer and hair loss.

We are very experienced in all areas of hair loss and haircare throughout the entire hair loss experience. Our Hair Loss Advisors all have in-hospital clinical and hands on experience of supporting hundreds of people with every aspect of their experience .Additionally some of our advisors have themselves been through the experience during their cancer treatment. They are all trained by our charity founder, the UK’s Leading Cancer Hair Care Specialist Jasmin Julia Gupta. From helping people to think through in-depth subjects such as whether or not to try Scalp Cooling, to coping when hair falls, tips on wigs and scarves to colouring new hair growth.

From helping people to think through in-depth subjects such as whether or not to try Scalp Cooling, to coping when hair falls, tips on wigs and scarves to colouring new hair growth. The first step is to pick up the phone for a chat. Whether you are after a recommendation for scalp or hair care or some in-depth advice our caring team are here for you. We care about each and every question you have to ask – let us help you to get your head around hair loss and take control.

• Do I need to book an appointment to get advice?
• What sort of subjects can you offer me advice on?
• Can my hairdresser call you?
• Can I call this number to book an appointment for a clinic or to enquire about how I can donate to or support your charity?
• I have a non-cancer related hair loss question can you help me?
• My enquiry is about hair care as I am having cancer treatment but will not experience hair loss – can you help?
• How is your Help Line funded?
• Do I have to pay for the call?

No Just call our helpful team at the times listed. If the Hair Loss Advisor feels that they need to refer you to our Hair Loss Specialists they will arrange this for you. However if the line is busy please do leave us a message and we will get back to you as soon as possible.

We can offer you guidance every step of the way. We offer support before, during and after cancer treatment. Until you feel that your hair has recovered we are here to listen, support and guide you.

Yes – We are often asked to speak with hairdressers to offer them some guidance on how to support you. For example, when people have their first hair colour on new hair growth or hairdressing during scalp cooling.

Yes – Please use this number for all general enquires.

Yes – our charity Caring Hair runs Cancer Hair Care but is also able to offer support to people with non-cancer related hair loss.

Yes, give us a call. We are here to support you and have lots of hair care tips.

We are a small charity who relies on kind donations and small grants. If you would like to Support our charity work, we would be delighted to hear from you.

The service is FREE of charge only your call provider rates will apply. If it is helpful we are happy to call you back – just ask our advisors.

“I found your approach and knowledge so helpful at a time when I really didn’t know who to turn to. I felt embarrassed to ask my doctor about hair loss and didn’t want to bother my busy nurse. I live too far away to visit you in person but calling was the next best thing. Thank you so much, you helped me get my head clear when my entire world was fuzzy”. Julie